Accounts & Services

Audio Response Teller (ART)

24/7 Account Access by Phone

Common Navigation | Speed Keys | System Flow Chart

Using ART is easy! The menu-driven voice prompts guide you through your transactions and inquiries. View ART system flow chart to see the options.

ART offers introductory Help for first time callers, key-ahead ability for experienced callers, and speed key transactions for frequent users. Use common navigation keys to move around the system with ease. For a better understanding of what ART can do, view the system flow chart.

To start using ART you need:

A touch tone phone
Your ACU Account Number
Your Personal Identification Number (PIN)

To request an ART Agreement & PIN e-mail, info@abricu.com or
call (815) 267-7700 or (866) I-OWN-ACU (469-6228)

To Access ART Call
(815) 577-8503 or (877) ACU-ART1 (228-2781) outside of Chicago

Common Navigation Keys

8	Next
9	Ends the call
0	Help
#	Use after inputting data
* (has multiple functions)	Return to the prior menu Back up/correct an input error Terminate a history inquiry
**	Return to the Main Menu

Speed Keys

(Immediately Transfer to Selected Functions)

#12 Balance Information	#41 Checking Service Requests (Check Copy, Check Re-Order, Stop Payment)
#13 Account History	#42 Request Statement Photocopy
#14 Tax & IRA Information	#43 Change PIN
#15 Financial Transactions	#51 Products and Services
	#53 Savings Estimates

Questions?
E-mail info@abricu.com or
Call (815) 267-7700 or (866) I-OWN-ACU (469-6228).